Shared mail setup

SMTP And Email Delivery

Use this common mail reference for OTP, password reset, invites, notifications, reports, support replies, and billing messages.

587common TLS SMTP port

Common Fields

Mailer: smtp for production, log for local checks.
Host: provider SMTP hostname.
Port: usually 587 with TLS or 465 with SSL.
From Email: a verified sender address.

Gmail

smtp.gmail.com
Use port 587 and tls.
Use an App Password, not the normal account password.

Mailtrap

Use for staging and buyer demos.
Copy host, port, username, and password from the Mailtrap inbox.
Do not use Mailtrap for production customers.

SendGrid Or Microsoft 365

Use verified sender/domain records.
Confirm SPF, DKIM, and DMARC when possible.
Run a test email before inviting users.

Troubleshooting

If email fails, verify host/port/encryption first.
Check that the server allows outbound SMTP.
Clear app config cache after changing .env.
For portal invitations and reports, confirm queues are running if the app queues mail.

php artisan optimize:clear
php artisan queue:work --tries=3 --timeout=90