Module Tour
The product is organized around a guest stay: sell the room, prepare it, welcome the guest, serve the stay, settle the folio, and close the hotel day. Open the linked workflow manual when you need field-level instructions.
Guest journey map
Reservations
Availability, quotes, groups, holds, OTA/iCal imports, calendar, and confirmations. Open workflow →
Housekeeping
Assignments, room status, QR/PWA tasks, inspections, minibar, and readiness. Open workflow →
Maintenance
Tickets, room blocks, SLA, costs, evidence, technician work, and room release. Open workflow →
Guest Billing
Folio lines, deposits, payments, refunds, invoices, cashier shifts, and audit. Open workflow →
Rates & Revenue
Rate plans, calendar overrides, restrictions, forecasts, approved AI suggestions, and reports.
Services & Inventory
Guest services, minibar, purchasing, stock movement, costing, consumption, and alerts.
Channels
OTA-ready connections, iCal feeds, mappings, inventory/rate sync, conflicts, logs, and retries.
Restaurant POS
Orders, tables, kitchen tickets, room service, split bills, cashier control, and stock consumption. Open guide →
Control and assurance
Signed Room Handovers
Arrival/departure item snapshots, private evidence, manager/visitor signatures, disputes, and approved charges.
Read guideSecurity
Named staff accounts, role permissions, activity logs, sensitive-action control, backups, and developer access.
Read guideWebsite & Direct Booking
Public content, room presentation, offers, secure checkout, confirmation, and staff follow-up.
Read guideReports & AI
Operational KPIs, snapshots, exports, forecasts, suggestions, approvals, and usage controls.
Read guideMobile operational screens
Mobile views are optimized for urgent actions and field work, not full configuration. Managers should use desktop for dense reconciliation, template design, and permission reviews.
Room Rack
Front Desk
Housekeeping
